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FAQ

What is ROUTEDGE? an agent or reseller or registrant?

ROUTEDGE is an ACREDITED DOMAIN REGISTRAR, A domain name registrar is the organization or company responsible for providing domain name registration services to the Internet community. An official domain name registrar is either authorized by its respective government organization (CRA/DDR) to register domain names within a specific ccTLD (country code Top Level Domain name extension). QDR provides this function in Qatar. A registrar is authorized by the registry to act as an agent of the registry to process domain name registrations, where the agent is not a reseller.

  • Visit www.routedge.net.qa website, search domain name availability by choosing the extensions.
  • Click to Login/Register online with all your contact information Read the policies.
  • Accept policies by checking the check box prior to the policies.
  • Choose a payment method you wish to do and complete the application.
  • .QA domains registered instantly you pay the fees, For other domains with eligibility criteria after ROUTEDGE domain administrators receive your request we will verify the domain name and supporting documents to make sure that it meets all policy requirements.
  • You can verify your status by checking the A confirmation email is sent to the domain name's Account contacts with the details of the domain registration.

All from Saturday through Thursday between 9:30 AM to 6PM we will respond within 5 minutes to 45 minutes.

All the requests processed between 8PM to 8Am may be attended by next working day.

Please do call us at +974 66703103 for any emergency assistance.

A domain name can have a maximum of 67 characters including the extension (TLD) (.qa,.com.qa, .net.qa). A domain name can contain numbers 0 through 9, letters a through z or dashes (-). Domain names are case insensitive, i.e., myDomain.com.qa and MyDomain.com.qa are one and same. Domain name cannot start or end with a dash (-).

NOTHING- no documentation required

Just LOGON to www.routedge.net.qa Create an account
Give proper contact details with Building, Street, Zone, City, Country, Phone and Email-id wherever requested and pay online to register domains

These are for Established companies in Qatar or with a Trade Mark Registered in Qatar,

We require

CR copy of the company Request letter for domain Registration Signed and stamped by authorized Establishment ID for verifying Signature

For New companies: along with CR copy a letter signed by authorized signatory listed CR copy with QID is sufficient.

These are for Established IT/Telecom/Networking companies in Qatar or with a Trade Mark Registered in Qatar,

We require

CR copy of the company WITH IT/Telecom & Networking related activity Request letter for domain Registration Signed and stamped by authorized Establishment ID for verifying Signature

For New companies: along with CR copy a letter signed by authorized signatory listed CR copy with QID is sufficient.

According to updated policies of CRA/QDR, All .COM.QA domains must be locally hosted in Qatar

There is no hosting restrictions in place for .QA domains at the moment

Not all . Information about the Registrant and Technical will be shown partially within the information policies of State of Qatar to allow rapid resolution of technical problems and to permit enforcement of consumer protection, trademark and other laws. This information is available to the public through the WHOIS service of CRA/QDR

You can choose an alternative domain name, or same name with different TLD/ extension, for example, if myDomain.com.qa is not available, you can register myDomain.qa if available or My-domain.com.qa can be used

.QA domain registration is done instantly after payment. As soon as we receive other domain applications completed with documents and payment, the registration process takes 30 minutes to 24 hours. Customer can verify this in the account created at www.routedge.net.qa and a confirmation email is sent to the account holders email-id

Advanced DNS services required to point your domain to hosting your web or e-Mail services or sub domains to different hosting servers.

Advanced DNS service is an optional service provided by the ROUTEDGE with a nominal fee using Professional Name Servers.

LOGON to www.routedge.net.qa and click on RENEW button from DOMAINS & SERVICES tab and make payment online or choose other payment methods and coordinate with support team to complete the renewal

You can update NAME SERVERS, DNS records or contact names for administrative contact, billing contact or technical contact, the registrant address, eMail address, phone number and fax number at any time by sending an email to support@routedge.qa, or through our support ticket.

LOGON to www.routedge.net.qa and click on RENEW button from DOMAINS & SERVICES tab and make payment online or choose other payment methods and coordinate with support team to complete the renewal

If you cancel it within 24-48 hours of registration, we will be able to cancel and refund full domain registration fee after deducting cancellation charges and credit card processing/banking charges if any. If you want to cancel the registered domain name after 48 hours of registration, it can be cancelled WITHOUT a refund.

LOGON to www.routedge.net.qa and click on to the desired domain name, Please select NAME SERVER/DNS RECORDS tab to update details. Alternatively, you can open a ticket or by sending an email to support@routedge.qa any time.

As soon as you change the information, we send the request to the QDR and within few minutes’ changes will be available

You need to set the ‘A’ record of your new website to the same IP address as the existing website and either send a request to the existing website hosting company to point the new website to the existing website OR you can do it yourself in the website hosting control panel. If we have designed your website and hosting it, we can do all of those tasks for you. Register a new website and point to your existing website now

Unfortunately, once a domain name is registered, it can be deleted and created a new domain name between 24-48 hours only, including spelling corrections. An alternative is to register the correctly spelled domain name and forward the incorrect one to your correct one. This will allow your customers can still find you even if they make the same mistake. Find variations of your website name and register many domains in few simple steps.

Unlike some Registrars, when you register your domain name with us, the Registrant that you typed on the order form is considered the legal Licensee of the domain name for the duration of the current registration term. We have no interest in owning your domain name(s). If we wanted them, we would have registered them already!

Domain name registration is simply a name reservation service, and you are not required to do anything with your domain name. You may wish to simply reserve it, forward e-Mail through it, or construct a web site. It is completely up to you. If you do choose to develop a web site, we can provide top quality web design services at reasonable fee.

A registrar transfer is the act of moving a domain name from one domain name registrar to another. For example, you might move your domain name from your current registrar to our company to take advantage of wholesale domain registration and renewal fees, our technical support or domain services. A registrar transfer service is implemented by registries and made available to all domain registrars to promote competition and improved services to the broader Internet community. Please note that transferring your domain to our company will not affect the DNS information, contact eMail, or registrant name associated with your domain name. You may modify these areas after your domain name has been successfully transferred. Transfer and Renew your website now.

Request for EPP Code from your current registrar and LOGON to www.routedge.net.qa.

Use “TRANSFER Domain to us” option to accept and complete the process.

Domain Transfer is FREE and you only pay for renewal of domains

Domain transfer takes 3 days if you do not approve manually from current registrar, and there will not be any service interruption during the transfer period

No, you can transfer domain to CRA/QDR accredited registrars only

You can change hosting to an international hosting provider by changing Name Servers of the domain except for .COM.QA domains

We will not charge you for your remaining terms. Remember .QA Registrar can be changed among few selected registrars internationally and in Qatar accredited by CRA/QDR but .COM.QA can be changed between the registrars allowed for registering domain extensions within the country of Qatar